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License Activation Error
I renewed my subscribe license, but when I enter the activation key, the following popup comes up and fails. ”Error requesting activation key - Can't read Activation database-1010" What should I do?
Kensuke Nakamura
Kensuke_Nakamura
9 mths ago
2
replies
38
Last reply
Kensuke Nakamura
9 mths ago
Let's talk DVO...
Copy DVO effects to all shots on timeline + dealing with letterboxed input
I must be missing something obvious here, but after doing the initial scene cut detection, how do I copy the same effect (for example, Steady, or Dead Pixel) to every shot on the timeline?…
David Mackenzie
David_Mackenzie
10 mths ago
3
replies
70
Last reply
Gustavo Mendes
Filmworkz
10 mths ago
Discuss Phoenix
Nucoda\Phoenix 2023.1 - Release Notes
Let’s light this candle! To get things started we’ve updated our software with the latest MainConcept SDK. This first codec update release will allow you to encode and decode the MPEG family of video…
Ian Smith
Filmworkz
Ian_Smith.1
updated
10 mths ago
149
General Discussions
Source drive still required even when set to Proxy
Circling back to an issue we discussed last time we chatted. We tried setting the project to 1:1 Proxy Half so that we did not need the source drive connected,…
Sebastian Perez-Burchard
Sebastian_PerezBurchard
10 mths ago
1
reply
15
Last reply
Ian Smith
Filmworkz
10 mths ago
Found an Issue?
F1 Hotkey toggles Library and Memories, not the viewer
When using the F1 hotkey in Phoenix 2022.2 the memories screen toggles on, not the viewer. Is there a fix or a work around for this?
Bryan Stephens
Bryan_Stephens
11 mths ago
3
replies
21
Last reply
Ian Smith
Filmworkz
11 mths ago
Found an issue?
FEATURE REQUESTS
DVO Dry Clean - It would be super helpful is there were independent controls for Bright Dust and Dark Dust. Using two instances of Dry Clean (one for Bright and one for Dark) means double the…
Craig Rogers
Co-Founder Deaf Crocodile Films / Head of Restorations
Craig_Rogers
updated
11 mths ago
6
replies
72
Last reply
Björn
Filmworkz
11 mths ago
Discuss Phoenix
Can Loki pass through the filename and parameters to it's output files?
We are testing Loki for restoration processes (dust, de-noise, etc) on DPX media. We need the DPX rendered out with the same file name, format, resolution, bit depth,…
Jason Myres
Jason_Myres
11 mths ago
5
replies
56
Last reply
Jason Myres
11 mths ago
Discuss Loki
Project LUT not appearing in viewer
When we set a show LUT in the project settings for Phoenix, it is not appearing in the viewer (its not adding the contrast curve to the image). However,…
Jason Myres
Jason_Myres
11 mths ago
5
replies
28
Last reply
Gustavo Mendes
Filmworkz
11 mths ago
Discuss Phoenix
DVO Pixel
Will DVO Pixel be able to fix constant dirt? I'm working from an IP which has a few small dirt spots that are present on every frame. If so, how do I use it?…
Craig Rogers
Co-Founder Deaf Crocodile Films / Head of Restorations
Craig_Rogers
11 mths ago
1
reply
45
Last reply
Gustavo Mendes
Filmworkz
11 mths ago
Discuss Phoenix
Inpaint ?
Hello, In test on the software, this one does not seem to have a tool inpaint in order to erase things on the image that we can find hez competitors. (like persistent hair..etc).…
Bruno Grassini
Bruno_Grassini
11 mths ago
5
replies
45
Last reply
Gustavo Mendes
Filmworkz
11 mths ago
Discuss Phoenix
revoke licence error on MAC
I used License Manager to activate OFX DVOs with a Trial version key with "Enter Activation Key" and demonstrated it with Mac Resolve. After the demo license period has expired,…
Kensuke Nakamura
Kensuke_Nakamura
1 yr ago
2
replies
70
Last reply
Kensuke Nakamura
1 yr ago
Let's talk DVO...
Hardware upgrade
We have been running Phoenix Touch on a system built in 2018 or so: * Supermicro X10DAi * Dual Xeon E5-2680 14 Core 2.4GHz (2012 release date, so, very old) * 64GB DDR4/2133 ECC RAM Performance has…
Perry Paolantonio
Perry_Paolantonio
1 yr ago
1
reply
91
Last reply
Gustavo Mendes
Filmworkz
1 yr ago
Discuss Phoenix
Can't monitor the timeline
Hi, I feel I must be missing something very obvious, but I can't get any monitoring of the timeline when I go to edit. Just a black screen. Please can you help? Thanks.
Edmund Ward
Edmund_Ward
1 yr ago
4
replies
86
Last reply
Ian Smith
1 yr ago
Discuss Phoenix
Cintle scanner .cri image format not read in Nucoda / Phenoix.
Wafa Wafa
Wafa_Wafa
1 yr ago
5
replies
84
Last reply
Gustavo Mendes
Filmworkz
1 yr ago
Nucoda FAQs
Activate revoked license
Hello, When I tried to reactivate a revoked Phoenix license after adding DVO Convert Pack license to a pc I get the following message "Residual License found.…
Andreas Georgiou
Andreas_Georgiou
1 yr ago
47
Discuss Phoenix
My Convert plugin dont start
Hello When I start me nucoda 2 of 3 plugin startI have use the convert plug but now it dont start Any ides what that can be Thomas
Thomas Ahlen
Thomas_Ahlen
1 yr ago
6
replies
31
Last reply
Thomas Ahlen
1 yr ago
Found an Issue?
Dry Clean and/or Fix Erases Animated Lines
Looking for suggestions on how to setup Dry Clean and/or Fix on animated cartoons. On lower settings part of the animation is erased and artifacts remain.…
Opaque Media
Owner / Editor
Opaque_Media
1 yr ago
5
replies
182
Last reply
Gustavo Mendes
Filmworkz
1 yr ago
Discuss Phoenix
Prores 4444 XQ bit depth info
Few tools show the prores 4444xq bit depth information 16bit. But phenoix show as 10bit. It's correct. Prores to dpx export 10bit then it's ok Which setting need to change phenoix read and show…
Wafa Wafa
Wafa_Wafa
1 yr ago
5
replies
63
Last reply
Wafa Wafa
1 yr ago
Discuss Phoenix
DVO Clarity
DVO Clarity is the fifth generation noise and grain reducer from Digital Vision and is designed to automate as much configuration as possible while still producing the highest quality output.…
Gustavo Mendes
Filmworkz
Product Manager
Gustavo_Mendes
1 yr ago
1
reply
138
Last reply
Aleksander Kozak
1 yr ago
Let's talk DVO...
Scartch
Plase help me how to remove manual scartch and not had smooth
Djorde Stefanovic
Djorde_Stefanovic
1 yr ago
1
reply
66
Last reply
Ian Smith
1 yr ago
Let's talk DVO...
Prores export set the value to sRGB/ Gamma 2.2 ???
Dpx to Prores export with sRGB / gamma 2.2 in nucoda. What value need to set in transfer function / primaries / color matrix ??
Wafa Wafa
Wafa_Wafa
1 yr ago
4
replies
133
Last reply
Wafa Wafa
1 yr ago
Discuss Phoenix
DVO Pixel - Selecting Pixels manually
Hey. The automatic detection/fix seems to work quite good. But it would be great to deactivate the detection and mark pixels manually. So the Plug In only needs to fix these areas.…
Jan
Jan
1 yr ago
3
replies
44
Last reply
Gustavo Mendes
Filmworkz
1 yr ago
Want to see..?
Phoenix Installation and License - Quickstart Guide
01 - Installation and License After the purchase is complete, you will receive an email with a download link and a license file (for perpetual licenses) or an activation code (subscription). Run the .…
Gustavo Mendes
Filmworkz
Product Manager
Gustavo_Mendes
updated
1 yr ago
377
Discuss Phoenix
Phoenix Project Creation - Quickstart Guide
02 - Project Creation 2.1 - Basic settings The Project Creation window includes all the necessary settings to create, adjust, and backup projects. The top section shows your projects and the bottom…
Gustavo Mendes
Filmworkz
Product Manager
Gustavo_Mendes
updated
1 yr ago
228
Discuss Phoenix
Phoenix Preparing Your File For Grading - Quickstart Guide
04 – Preparing your file for Grading With a Composition created and a movie file inserted on the timeline, let’s use our Scene Detect to find the cuts;…
Gustavo Mendes
Filmworkz
Product Manager
Gustavo_Mendes
updated
1 yr ago
183
Discuss Phoenix
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