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License Activation Error

I renewed my subscribe license, but when I enter the activation key, the following popup comes up and fails.

”Error requesting activation key - Can't read Activation database-1010"

What should I do?

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  • Hi Kensuke-san,

    Our licensing supplier is currently experiencing an issue with their on-line licensing activation server, this is under investigation but we do not yet have an expected resolution time.

    If you like, please send me the MAC address of your host machine along with a copy of your latest license in a private message and I will manually create a license for you.

    Thanks

    Ian

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    • Ian Smith Thank you!  I'll moveto private massage.  

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