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Demo License Install Error
Just wanted to report a bug. Getting a hostid top-level dir-148 error. Tried two differnt network connections. One via a 1Gb internet router and 1 via my iPhone just in case it was some sort of…
Chris Bolton
Chris_Bolton
9 mths ago
2
replies
29
Last reply
Chris Bolton
9 mths ago
Found something not quite right?
License Activation Error
I renewed my subscribe license, but when I enter the activation key, the following popup comes up and fails. ”Error requesting activation key - Can't read Activation database-1010" What should I do?
Kensuke Nakamura
Kensuke_Nakamura
9 mths ago
2
replies
40
Last reply
Kensuke Nakamura
9 mths ago
Let's talk DVO...
revoke licence error on MAC
I used License Manager to activate OFX DVOs with a Trial version key with "Enter Activation Key" and demonstrated it with Mac Resolve. After the demo license period has expired,…
Kensuke Nakamura
Kensuke_Nakamura
1 yr ago
2
replies
72
Last reply
Kensuke Nakamura
1 yr ago
Let's talk DVO...
Read error from network -105
Hey, if I try to activate the license I get the following message. read error from network -105. I’m working via a proxy but is there an affluent possibility to install the license? regards,
sander van goethem
sander_van_goethem
1 yr ago
2
replies
35
Last reply
Ian Smith
1 yr ago
Found something not quite right?
jittering alpha
We are running Nucoda 2024.1 At the moment we encounter very strange issues if we make a key or a mask. We have had this issue in a minor form earlier, but now it is impossible to use a key or a mask.…
Ruud de Bruyn
Ruud_de_Bruyn
4 days ago
1
reply
9
Last reply
Gustavo Mendes
Filmworkz
9 hrs ago
Found an Issue?
frame rate mistake
I screwed up and created a project at 24fps, when the source ProRes footage was actually 25fps. I've just finished all my work and discovered this mistake.…
Craig Rogers
Co-Founder Deaf Crocodile Films / Head of Restorations
Craig_Rogers
1 mth ago
1
reply
12
Last reply
Gustavo Mendes
Filmworkz
1 mth ago
Discuss Phoenix
Does Phoenix work in Windows ARM in a VM on M2 Silicon?
I’m traveling for some months with only my Macbook M2 Pro Max with me. Will Phoenix work on a Windows ARM running on a VM? Also, can I use the license there while traveling,…
Tjalve Aarflot
Tjalve_Aarflot
1 mth ago
1
reply
17
Last reply
Ian Smith
Filmworkz
1 mth ago
Discuss Phoenix
Nucoda 2023.2
I am using nucoda 2023.2 it's getting crash when i try to import clips it went not responding and crash
Jeeva
Jeeva
1 mth ago
1
reply
15
Last reply
Ian Smith
Filmworkz
1 mth ago
Found an Issue?
Phoenix Hotkey
Hello. Is it possible to assign hotkeys or change them in any way?
Илья Кулаков
neon_station
2 mths ago
1
reply
13
Last reply
Silas Dominey
2 mths ago
Discuss Phoenix
Phoenix Interface - Quickstart Guide
03 – Interface Phoenix’s interface includes tools to help organize your media, build your timeline and do your color grade. In this guide, we’re going to concentrate on the features that are…
Gustavo Mendes
Filmworkz
Product Manager
Gustavo_Mendes
updated
1 yr ago
1
reply
497
Last reply
Илья Кулаков
2 mths ago
Discuss Phoenix
OFX DVOs not working on M2 Resolve 18.5.1
Plugin loaded but not in Effects. I asked support before subscribing to get a trial so now I wasted money on a plugin that doesn't even work.
Danielle Nel
Danielle_Nel
3 mths ago
1
reply
30
Last reply
Ian Smith
Filmworkz
3 mths ago
Found something not quite right?
Feature Request: DVO Retouch
As I'm evaluating Phoenix for a client, one of the key features that is missing from it is the ability to manually retouch frames. All the DVO effects are great and work most of the time,…
The Beyonder
The_Beyonder
5 mths ago
1
reply
53
Last reply
Jef Huey
3 mths ago
Help evolve Phoenix
black&white to color
Hi all, a short video clip has black&white and colored parts. Is it possible transform black&white parts to colored parts ? If yes, are there some video tutorilas? Thanks!
Mario Rossi
Mario_Rossi
updated
3 mths ago
1
reply
31
Last reply
Gustavo Mendes
Filmworkz
3 mths ago
Discuss Phoenix
DNxHD HQX
The DNxHD HQX Nucoda is producing can be read by Nucoda again. But are not readible by any other edit program (Avid, Premiere, Resolve). Is this something that only I encounter and if so, why?…
Ruud de Bruyn
Ruud_de_Bruyn
4 mths ago
1
reply
26
Last reply
Gustavo Mendes
Filmworkz
4 mths ago
Found an Issue?
EDL
Although we use an EDL only for cutting a rendered sequence, it looks at the sources and will detect sources that are of a different framerate. That makes the EDL unusable for making the cuts.
Ruud de Bruyn
Ruud_de_Bruyn
8 mths ago
1
reply
23
Last reply
Ruud de Bruyn
4 mths ago
Found an Issue?
Track multiple shapes
Is it possible to track multiple shapes and have each of them inverted? I can track two shapes but I can't seem to invert both of them to prevent them from being processed by DVO Dry Clean.…
The Beyonder
The_Beyonder
updated
5 mths ago
1
reply
25
Last reply
Gustavo Mendes
Filmworkz
5 mths ago
Discuss Phoenix
Remember certain layer settings
One of the main time wasters I've encountered is the fact that Phoenix does not individually remember selections I had made in different layers. Imagine you have a Matte Paint and a DVO Fix layer.…
The Beyonder
The_Beyonder
5 mths ago
1
reply
29
Last reply
The Beyonder
5 mths ago
Found an issue?
DVO OFX not appearing on Davinci Resolve 18.6.3
the OFX is detected by Resolve but doesn't appear on the OFX list.
Mustapha Laatita
Mustapha_Laatita
5 mths ago
1
reply
38
Last reply
Gustavo Mendes
Filmworkz
5 mths ago
Let's talk DVO...
Some top-line thoughts to begin with
I am absolutely blown away by the technology that is behind Phoenix! The DVOs are generally incredibly powerful and can make very tedious tasks a breeze, but...…
The Beyonder
The_Beyonder
5 mths ago
1
reply
63
Last reply
Ian Smith
Filmworkz
5 mths ago
Help evolve Phoenix
Uninstall Phoenix
Greetings, I installed Phoenix today in trial mode to give it a spin. Now I'm looking to uninstall it. I cannot find the uninstaller. It does not appear in Add/Remove programs.…
Charles Klarr
Charles_Klarr
5 mths ago
1
reply
71
Last reply
Ian Smith
Filmworkz
5 mths ago
Found an issue?
Apply Dry Clean to only parts of a segment
I often feel that effects like Dry Clean should also have a manual mode that allows you to apply their effect to individual frames only. Sometimes, even within a single shot,…
The Beyonder
The_Beyonder
7 mths ago
1
reply
71
Last reply
Björn
Filmworkz
7 mths ago
Discuss Phoenix
DVO Pixel
DVO Pixel is used to find and conceal any stuck, dead, or semi-dead pixels coming from a malfunctioning camera sensor. The Sensitivity section controls how sensitive the plugin is when searching for…
Gustavo Mendes
Filmworkz
Product Manager
Gustavo_Mendes
1 yr ago
1
reply
101
Last reply
Chris Bolton
9 mths ago
Let's talk DVO...
Source drive still required even when set to Proxy
Circling back to an issue we discussed last time we chatted. We tried setting the project to 1:1 Proxy Half so that we did not need the source drive connected,…
Sebastian Perez-Burchard
Sebastian_PerezBurchard
11 mths ago
1
reply
18
Last reply
Ian Smith
Filmworkz
11 mths ago
Found an Issue?
DVO Pixel
Will DVO Pixel be able to fix constant dirt? I'm working from an IP which has a few small dirt spots that are present on every frame. If so, how do I use it?…
Craig Rogers
Co-Founder Deaf Crocodile Films / Head of Restorations
Craig_Rogers
11 mths ago
1
reply
47
Last reply
Gustavo Mendes
Filmworkz
11 mths ago
Discuss Phoenix
Hardware upgrade
We have been running Phoenix Touch on a system built in 2018 or so: * Supermicro X10DAi * Dual Xeon E5-2680 14 Core 2.4GHz (2012 release date, so, very old) * 64GB DDR4/2133 ECC RAM Performance has…
Perry Paolantonio
Perry_Paolantonio
1 yr ago
1
reply
94
Last reply
Gustavo Mendes
Filmworkz
1 yr ago
Discuss Phoenix
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