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Re: Hidden Markers Window @Franklin ALT+TAB will make the Nucoda interface centralized; some windows will stay hidden behind the actual software, so changing between any software in the BG and Nucoda will help.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 mth ago
- Found an Issue?
- Reported - view
Re: Hidden Markers Window Hello @Franklin , Sometimes the import and marker window opens behind the main interface, if you try to ALT+TAB can you select it?
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 mth ago
- Found an Issue?
- Reported - view
Re: A good lossless workflow @Mario Rossi We do not offer compressed TIFF options, just 8 or 16 bit RGB.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 mth ago
- Discuss Phoenix
- Reported - view
Re: A good lossless workflow DPX is a great solution as long as you have enough storage space and, depending on resolution, speed.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 mth ago
- 2
- Discuss Phoenix
- Reported - view
Re: A good lossless workflow @Mario Rossi We currently don't offer support for the MKV container and MagicYUV, but you can use image sequences if you need uncompressed files. We still recommend Prores 444XQ,…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 mth ago
- 1
- Discuss Phoenix
- Reported - view
Re: VOB/MPEG2 restoring workflow @Mario Rossi Ideally you want to convert to an intraframe codec, so it's easier to process and will yield better results. DNX and Prores family are the most commonly used.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 mth ago
- 1
- Discuss Phoenix
- Reported - view
Re: Doeas any lossless video codec input video file supported? We don't currently support any of the file types mentioned @Mario Rossi . You'll need to use either Broadcast codecs like Prores and DNXHR or image sequences like DPX, TIFF and EXR.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 mth ago
- 1
- Discuss Phoenix
- Reported - view
Re: about OFX DVOS Trial @Yoshihisa Kato sorry for the delayed response. We're currently not offering trials. Please send an email to levan.seskuria@filmworkz.com and have a chat with the sales team about providing a trial…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 3 mths ago
- Let's talk DVO...
- Reported - view
Re: about OFX DVOS Trial Hello, @Yoshihisa Kato . What platform are you trying to use the DVOs on (Mac, Win, Linux)?
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 3 mths ago
- Let's talk DVO...
- Reported - view
Adobe DVO - Release notes
The initial release includes notes for the Filmworkz License Manager and Adobe DVO tools. We recommend using a minimum of 16 GB of RAM for best performance.…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 3 mths ago
- 29
- Let's talk Adobe DVOs
Re: Monitoring not right / Project won't open Hello @Craig Rogers , Are the two monitors the same resolution? Related to the project not opening, can you zip it and send a link to support@filmworkz.com so we can take a look at it?
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 3 mths ago
- Discuss Phoenix
- Reported - view
Re: DVO TWISTER - User Guide @Tirad Miral When you apply DVO Twister, it does not adjust the length of the clip automatically. What you need to do is to turn on the trim mode using the shortcut CTRL+U or click on the button on…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 4 mths ago
- Let's talk DVO
- Reported - view
Re: jittering alpha Hi @Ruud de Bruyn , We've been trying to get this to fail but we haven't been able to reproduce it. Could you please send us a clip and its corresponding alpha so we can test the same files?
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 4 mths ago
- Found an Issue?
- Reported - view
Re: Possible to export DPX with Alpha Channel? Hi @Silas Dominey , sorry for the late response. We don't support alpha export with DPX files. Best, Gustavo Mendes
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 4 mths ago
- Discuss Phoenix
- Reported - view
Re: Nucoda License @Newton Peter yes, it does support BMD raw files. We just released an update using the very latest SDK.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 5 mths ago
- Questions & Answers
- Reported - view
Re: Nucoda License Hi @Newton Peter , glad to hear you're back. We have a few options you can discuss with the Sales team, but you can keep using your license if you want to. Please email support@filmworkz.…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 5 mths ago
- Questions & Answers
- Reported - view
Re: jittering alpha Hi @Ruud de Bruyn , Sorry for the delayed response. Is the issue happening every time you use the system? Could you record the problem with your phone and send a video to us?
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 6 mths ago
- Found an Issue?
- Reported - view
Re: Video Sources @Craig Rogers Make sure your file has a 48 Khz file, we don't support 44.1 Khz
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 6 mths ago
- Discuss Phoenix
- Reported - view
Re: HDR Workflows / Missing Metadata After Export We're talking with Apple to get the latest SDK and see what we can do related to metadata passthrough.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 6 mths ago
- Discuss Phoenix
- Reported - view
Re: Scene Cut vs Scene Edit @Warner Smith you can let scene detection finish its analysis, select all clips, then use the button on the interface to change from one mode to the other.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 6 mths ago
- Discuss Phoenix
- Reported - view
Re: Strange highlight flickering Hello @Silas Dominey , We need to know what you're using, but it seems that, if Dry Clean is being used, those highlights are identified blemishes, so you need to play around with the sensitivity…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 7 mths ago
- Discuss Phoenix
- Reported - view
Adobe DVO - System requirements
We use Adobe's minimum requirements for Windows and Mac with one specific difference: the amount of RAM. 8GB of RAM is the bare minimum when using 1 DVO and up to 1080p resolution.…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 7 mths ago
- 19
- Let's talk Adobe DVOs
Re: Use shape warp tracker to stabilize shot We offer DVO Steady 2 and Frame Lock to do stabilization work, but it's built for the restoration market. Outside of the point tracker, we currently do not have a specific stab tool.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 7 mths ago
- Discuss Phoenix
- Reported - view
Re: frame rate mistake Hi @Craig Rogers , we do not apply speed changes to clips, we always playback all frames. If you bring your 24p file to a 25 timeline, it will have all frames.…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 7 mths ago
- Discuss Phoenix
- Reported - view
Re: Dry Clean adds huge artefacts on first frame of scenes @Tjalve Aarflot Have you tried using the Flash Protection option in Dry Clean? It mostly avoids large flashes. Flicker is a more complicated option, you might want to create a cut before the flashing…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 8 mths ago
- Discuss Phoenix
- Reported - view

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Gustavo Mendes

Gustavo_Mendes

Product Manager

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Joined: Thu Mar 31 11:47:00 UTC 2022

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