We have content shot with Alexa35, It's ProRes4444 wrapped in MXF. Nucoda reads it as ProRes 4444XQ and drops a frame here and there, showing a black frame.
Hello Ruud de Bruyn , what version of Nucoda are you currently using? We fixed some issues with Alexa Prores files in the latest version.
Hi Gustavo, It's 2024.1. I heard these issues are fixed. Can I get an update?
Ruud de Bruyn Are you using the perpetual version or subscription?
Gustavo Mendes It's perpetual.
Ruud de Bruyn the Support team will email you about it.
Dear Gustavo, Thnx, I'll wait for them.