0

Incorrect timecode in ProRes output

Dear the support team of Filmworkz.

I have found a new bug in LOKI 2.0.

There is an issue with the timecode (TC) in ProRes 422HQ files generated by LOKI 2.0.
 Even when "Custom Timecode" is checked and a specific TC is entered, the clips are output with a completely different TC. 
Also, even when the checkbox is unchecked and the TC is unspecified, the output TC differs from the source. 
Are there any solutions?

Also, please let me know if there are any updates regarding the issue where DVO-Dust cannot be used in LOKI 2.0.

Best regards,
Tajima

6 replies

null
    • Product Manager
    • Gustavo_Mendes
    • 2 mths agoWed, March 26, 2025 at 12:12 PM UTC
    • Reported - view

    Hello Tajima Onodera ,

    I'll chat with the developers about the Prores issue and check the status of DVO Dust.

     

    Best,

    Gustavo Mendes

      • Tajima_Onodera
      • 2 mths agoThu, March 27, 2025 at 3:17 AM UTC
      • Reported - view

      Hello Gustavo Mendes 

      Thank you for your assistance.I look forward to your reply .

      Best regards,

      Tajima

    • Product Manager
    • Gustavo_Mendes
    • 2 mths agoTue, April 1, 2025 at 4:10 PM UTC
    • Reported - view

    Hello Tajima Onodera ,

    Can you please confirm what version of the software you're currently using? We spent time doing exports and tests and couldn't reproduce the issue on our end.

      • Tajima_Onodera
      • 2 mths agoWed, April 2, 2025 at 12:56 AM UTC
      • Reported - view

      HelloGustavo Mendes
      Thank you for your support. The version I'm using is FW2024_1 .

      • Product Manager
      • Gustavo_Mendes
      • 2 mths agoWed, April 2, 2025 at 12:56 PM UTC
      • Reported - view

      Tajima Onodera please request the latest 2025.1 version of the software to support@filmworkz.com, we have made several bug fixes.

      • Tajima_Onodera
      • 2 mths agoThu, April 3, 2025 at 6:06 AM UTC
      • Reported - view

      Gustavo Mendes Thank you for your kind guidance. I will provide you with the results after making the necessary updates.

Login to reply

Content aside

  • 2 mths agoThu, April 3, 2025 at 6:06 AM UTCLast active
  • 6Replies
  • 14Views
  • 2 Following