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ProRes444 in MXF

We have content shot with Alexa35, It's ProRes4444 wrapped in MXF. Nucoda reads it as ProRes 4444XQ and drops a frame here and there, showing a black frame.

6 replies

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    • Product Manager
    • Gustavo_Mendes
    • 2 mths ago
    • Reported - view

    Hello Ruud de Bruyn , what version of Nucoda are you currently using? We fixed some issues with Alexa Prores files in the latest version.

    • Ruud_de_Bruyn
    • 2 mths ago
    • Reported - view

    Hi Gustavo, It's 2024.1. I heard these issues are fixed. Can I get an update?

      • Product Manager
      • Gustavo_Mendes
      • 2 mths ago
      • Reported - view

      Ruud de Bruyn Are you using the perpetual version or subscription?

      • Ruud_de_Bruyn
      • 2 mths ago
      • Reported - view

      Gustavo Mendes It's perpetual.

      • Product Manager
      • Gustavo_Mendes
      • 2 mths ago
      • Reported - view

      Ruud de Bruyn the Support team will email you about it.

    • Ruud_de_Bruyn
    • 2 mths ago
    • Reported - view

    Dear Gustavo, Thnx, I'll wait for them.

Content aside

  • 2 mths agoLast active
  • 6Replies
  • 12Views
  • 2 Following