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Re: ProRes4444XQ and Alpha Hi @Ruud de Bruyn , Are you setting up the alpha channel with the Matte source tool? You need to turn on the "From Source" button and use the Dropdown on the right the select from where the alpha is…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 yr ago
- Found an Issue?
- Reported - view
Re: ProRes QTs not importing @Sebastian Perez-Burchard We have a fix for the problem, it will be included in the next release in a few weeks.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 yr ago
- Found an Issue?
- Reported - view
Re: No response In Resolve 18 @xavier pérez We are currently only supporting Intel-based Macs. We're investigating the M-series processors, but don't have a release date at the moment.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 yr ago
- Found something not quite right?
- Reported - view
Re: No response In Resolve 18 @xavier pérez Are you using a Mac or Windows?
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 yr ago
- Found something not quite right?
- Reported - view
Re: ProRes QTs not importing @Sebastian Perez-Burchard Hi Sebastian! We have tried your file and it does have issues importing. We're getting in contact with Apple to figure out specifics about why it's happening.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 yr ago
- Found an Issue?
- Reported - view
Re: Copy DVO effects to all shots on timeline + dealing with letterboxed input @David Mackenzie Both Recall and Append aren't made to delete what's already there, especially when it comes to using the effects and InputFX. The idea is to help avoid overwriting work that was…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 yr ago
- Discuss Phoenix
- Reported - view
Re: ProRes QTs not importing I'm downloading the file, I'll let you know what we find.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 yr ago
- Found an Issue?
- Reported - view
Re: Copy DVO effects to all shots on timeline + dealing with letterboxed input Hello David, There are different ways to apply DVOs to multiple shots: On the right side of the interface, click on the Mems button, it'll open a panel on the left side with new options With the Mems…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 yr ago
- 1
- Discuss Phoenix
- Reported - view
Re: ProRes QTs not importing Can we get a sample file? Create a downloadable link and email me at gustavo.mendes@filmworkz.com
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 yr ago
- Found an Issue?
- Reported - view
Re: ProRes QTs not importing Hi Sebastian, If you copy the Prores to your local machine, do you still see the error?
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 1 yr ago
- Found an Issue?
- Reported - view
Re: GeForce vs Quadro (RTX) Just to complement the info here, the main reason for Quadors has been a bug within NVidia Geforce drivers causing a gamma shift when you pressed the TAB button to go fullscreen using the GUI.…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- Discuss Phoenix
- Reported - view
Re: Project LUT not appearing in viewer @Jason Myres Happy to hear it's all working.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- Discuss Phoenix
- Reported - view
Re: DVO Pixel Hi @Craig Rogers , You can paint sections manually by holding Shift+click and dragging the mouse. We also have a more detailed explanation here: http://www.digitalvision.tv/w/index.…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- Discuss Phoenix
- Reported - view
Re: Project LUT not appearing in viewer @Jason Myres are you able to send me the LUT to test on my end? If you want the LUT as a viewer only, turn off the "Apply LUT" button and, on the interface,…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- Discuss Phoenix
- Reported - view
Re: Project LUT not appearing in viewer Hi Jason! Let me figure out a couple of things first: - When you created your output formats, did you add a custom LUT and clicked on the "Apply LUT" button? - What's the GPU you're using?…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- Discuss Phoenix
- Reported - view
Re: Inpaint ? @Bruno Grassini Google drive and wetransfer links work, avoid Dropbox if possible.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- Discuss Phoenix
- Reported - view
Re: Inpaint ? You can use DVO Fix to actually move the image behind, but it has its limitations. We're doing research on a hair in gate removal, but we don't have a specific release date.…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- Discuss Phoenix
- Reported - view
Re: Inpaint ? Hi Bruno, DVO Fix is the tool that does manual paint. You can check the manual for the tool here: http://www.digitalvision.tv/w/index.php?title=UM:Dvo_Effects_Dvo_Fix Best, Gustavo Mendes
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- Discuss Phoenix
- Reported - view
Re: Hardware upgrade The AMD CPU can provide a big boost in performance, especially because of the memory bandwidth. We have some customers using HP Z8 and Xeon 6226R 16-core with memory channels properly populated and…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- Discuss Phoenix
- Reported - view
Re: Cintle scanner .cri image format not read in Nucoda / Phenoix. @Peteris Sudakovs the SDK is available and we plan to implement it in the future, but we don't have a specific date on when it'll happen.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- 1
- Nucoda FAQs
- Reported - view
Re: Dry Clean and/or Fix Erases Animated Lines @Craig Rogers the main difference between InputFX and FX layers is that InputFX will always cache and be the first part of the processing, and you only have access to the parameters of that effect.…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- 1
- Discuss Phoenix
- Reported - view
Re: Scene Cut vs Scene Edit Hi @Craig Rogers we don't have a preference to select which one to use as default, but you can wait for the scene detection to be done, select all the clips,…
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- 1
- Discuss Phoenix
- Reported - view
Re: Prores 4444 XQ bit depth info @Wafa Wafa That's a metadata reading issue that will be fixed in a future update.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- Discuss Phoenix
- Reported - view
Re: Prores 4444 XQ bit depth info @Wafa Wafa You can change clip properties by selecting the clip and clicking on the "Properties" option. The window has the option to change bit depth.
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- Discuss Phoenix
- Reported - view
Re: RAM and CPU usage check at Phenoix, share the shortcut or option Hi Wafa Wafa, We're planning to update the telemetry tools and memory within the system, but we don't have a date for when this work will be starting. Best, Gustavo Mendes
- Gustavo MendesFilmworkz
- Product Manager
- Gustavo_Mendes
- 2 yrs ago
- 1
- Discuss Phoenix
- Reported - view

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Gustavo Mendes

Gustavo_Mendes

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