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Mac OS system reqs

I'm trying to install the trial of OFXDVO on mac os 12.7. But the installer won't even open.  Any ideas? I'm just getting the error "The application can't be opened"

5 replies

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    • Ian_Smith.1
    • 1 yr agoTue, November 14, 2023 at 10:21 AM UTC
    • Reported - view

    Hi Bob,

    We have seen this a couple of times, it seems there is a permissions setting somewhere in the MacOS which stops the application from opening. We can workaround this though, if you press and hold the Ctrl key when clicking on the application icon and choose Open from the resultant context menu, the program opens correctly.

    Let us know how you get on.

    Thanks

    Ian

      • Bob_Dole
      • 1 yr agoTue, November 14, 2023 at 10:38 PM UTC
      • Reported - view

      Ian Smith Thanks, but attempting to open the installer through the control-click menu (or right click menu) is also a not working. 

      • Emmanuel_Benjamin
      • 1 yr agoThu, November 16, 2023 at 8:28 PM UTC
      • Reported - view

      Bob Dole I'm facing the same issue.

    • Ian_Smith.1
    • 1 yr agoFri, November 17, 2023 at 2:02 PM UTC
    • Reported - view

    Hi Bob,

    Any chance we can arrange a remote session on your system? I would like to understand what is happening and get you up and running?

    Thanks

    Ian

    • Carter_Rainville
    • 1 yr agoMon, January 8, 2024 at 3:54 PM UTC
    • Reported - view

    any fix to this? I'm having the same issue. 

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  • 1 yr agoMon, January 8, 2024 at 5:09 PM UTCLast active
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